At 999bet, your personal information is treated with the same care as your funds. This policy explains exactly what we collect, why we collect it, and how we keep it safe — no jargon, no hidden clauses.
Six core commitments that define how 999bet handles your personal data every single day.
Every piece of data you send to 999bet — from your registration details to your payment information — is encrypted in transit using TLS 1.3. Stored data is encrypted at rest. Your information is never transmitted in plain text.
999bet does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used solely to operate your account, process transactions, and improve your experience on the platform.
You have the right to access, correct, or request deletion of your personal data at any time. Simply contact the 999bet support team and your request will be handled within the timeframes set out in this policy.
999bet only collects the data that is genuinely necessary to operate the platform and comply with legal obligations. We do not collect data speculatively or build profiles beyond what is needed to serve you as a player.
Your data is not kept indefinitely. 999bet applies defined retention periods to all categories of personal data. When data is no longer needed, it is securely deleted or anonymised in line with the schedule set out in this policy.
In the unlikely event of a data breach that affects your personal information, 999bet will notify you promptly and take immediate steps to contain the breach, assess the impact, and prevent recurrence. Your security is never an afterthought.
This Privacy Policy applies to all users of the 999bet platform, including the website at 999bet.one and the 999bet mobile application. By using 999bet, you agree to the collection and use of your information as described here.
999bet takes the privacy of its players seriously. This Privacy Policy explains how 999bet collects, uses, stores, and protects the personal information of players who use the platform. It also explains the rights you have over your data and how to exercise them.
When we say "personal data" or "personal information", we mean any information that can be used to identify you as an individual — either on its own or in combination with other information. This includes your name, contact details, payment information, and records of your activity on the 999bet platform.
999bet is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles. We believe that privacy is a right, not a privilege, and that every 999bet player deserves to know exactly how their information is being used.
999bet collects personal data in several categories. The table below summarises what we collect and why each category is necessary.
| Category | Examples | Why We Collect It |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Account registration, age verification, KYC compliance |
| Contact Data | Mobile number, email address | Account communication, support, security alerts |
| Financial Data | bKash/Nagad/Rocket account number, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, operating system | Platform security, fraud detection, performance optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration | Platform improvement, responsible gaming monitoring |
| Communications Data | Support chat logs, email correspondence | Dispute resolution, quality assurance, compliance records |
999bet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or with your explicit consent.
999bet collects your personal data through the following channels:
999bet does not purchase personal data from data brokers or any other external sources. All data we hold about you comes directly from your interactions with the platform or from the service providers listed above.
999bet uses your personal data only for legitimate purposes that are necessary to operate the platform and serve you as a player. The specific purposes are:
999bet will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent or as otherwise required by law.
999bet uses cookies and similar tracking technologies on the website and mobile app to improve your experience and to collect technical and usage data. A cookie is a small text file stored on your device when you visit a website.
The types of cookies used by 999bet are:
You can manage your cookie preferences through your browser settings. Note that disabling non-essential cookies may affect the functionality of certain features on the 999bet platform. Essential cookies cannot be disabled as they are required for the platform to operate.
999bet retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The general retention periods applied by 999bet are:
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
999bet implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:
While 999bet takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password, enable any available two-factor authentication, and never share your login credentials with anyone.
As a 999bet player, you have the following rights regarding your personal data. To exercise any of these rights, contact the 999bet support team at [email protected].
Request a copy of all personal data 999bet holds about you. We will respond within 30 days.
Request correction of any inaccurate or incomplete personal data held in your account.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Request that 999bet restricts the processing of your data in certain circumstances, such as while a dispute is being resolved.
Request your personal data in a structured, machine-readable format so you can transfer it to another service provider.
Object to the processing of your data for direct marketing purposes at any time. We will stop processing immediately upon receipt of your objection.
999bet will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case we will notify you of the extension and the reason for it. There is no charge for exercising your rights.
The 999bet platform is strictly for adults aged 18 and over. 999bet does not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has provided personal data to 999bet, please contact us immediately at [email protected] and we will take prompt action to delete the data and close the account.
Age verification is a mandatory part of the 999bet registration and KYC process. Any account where the holder is found to be under 18 will be closed immediately and all associated data will be handled in accordance with our legal obligations.
999bet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes that materially affect how we use your personal data, 999bet will notify registered players via email or an in-platform notification at least 14 days before the changes take effect. Your continued use of the 999bet platform after the effective date of any changes constitutes your acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically to stay informed about how 999bet protects your information.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 999bet handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
All privacy-related requests and complaints should be submitted in writing via email so that we have a clear record of your request. 999bet aims to acknowledge all privacy requests within 24 hours and to resolve them within the timeframes set out in Section 9 above.
If you are not satisfied with how 999bet has handled your personal data or responded to your request, you have the right to escalate your complaint through the dispute resolution process described in the FAQ section.
Join hundreds of thousands of Bangladesh players who trust 999bet for secure betting, instant BDT payouts, and a platform that puts your privacy first — every single day.